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Frequently Asked Questions

1. What types of clothing does your boutique offer? Our boutique specializes in a wide range of women's clothing, including dresses, tops, pants, jumpsuits, and more, catering to various styles and sizes - typically from small to 3X.

2. How do I find the right size for me? You can refer to our detailed size guide with measurements to help you choose the perfect fit for your body type.

3. Do you offer international shipping? No, we currently ship within the U.S.A., only! SHIPPING IS FREE!

4. What is your return and exchange policy? We accept returns and exchanges within 7 days of receiving the item. Items must be in their original condition with tags attached. See our full return policy, here

You may also begin a return by logging into your Scarlet Avenue customer portal to initiate the return. Do this by using the email you entered with your order.

5. How can I track my order? Once your order is shipped, we'll send you a tracking number via email so you can track its progress.

6. Are there any physical stores I can visit? Currently, we operate exclusively online to keep our prices competitive and our collection exclusive.

7. How often do you release new collections? We release new collections bi-weekly and also have special limited edition releases. Sign up for our newsletter to stay updated!

8. Do you offer styling advice? Yes, we have a dedicated section on our blog for styling tips and also offer personalized advice via our customer service. Email sales@scarletavenue.com to get started, or contact us on our Contact page

9. What payment methods do you accept? We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options.

10. How can I contact customer service? For any inquiries, please contact us via email at sales@scarletavenue.com, or through our website's contact form.

11. Where are you located? We are located in San Diego, California. We ship all our products from a warehouse in Los Angeles, California.

12. Do you offer sponsorships? Yes! Scarlet Avenue sponsors female athletes who participate in various sports - from rodeo, surfing, boxing, to jiu-jitsu, we love it all! Check out our sponsorship page for more information!

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